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BUSINESS OUTSOURCING · INBOUND PAY PER CALL

Build call delivery around your buying criteria.

Define a campaign brief for inbound call traffic, including approved channels, geography, receiving hours and caps.

For direct buyers, agencies and performance networks.

BUYER-DEFINED REQUIREMENTS✦AGREED COMMERCIAL TERMS✦REVIEWED BEFORE LAUNCH

A BETTER BRIEF, A BETTER START

Align the details
before delivery begins.

Use BITS as the starting point for a managed engagement. Service availability, provider fit and campaign capacity are confirmed through review.

01

Traffic-source approval and call evidence

Document the rules your receiving team uses, including any exclusions and required permissions.

02

Buffer, duplicates, returns and fraud exclusions

Agree the workflow, evidence and ownership so both teams know what a successful handoff means.

03

Routing, daily caps and payment schedule

Set acceptance, reconciliation and reporting expectations in writing before delivery.

YOUR CAMPAIGN, YOUR CRITERIA

Let’s define a useful first brief.

Tell us what you need. Continue to the buyer application to add your company and contact details, then submit everything together for review.

  1. 01 Choose your delivery model
  2. 02 Describe the requirement
  3. 03 Submit your buyer application

This step prepares your brief. Nothing is submitted until you complete the application.

Build your inbound pay per call brief

You can review and edit the brief before submitting.

GOOD TO KNOW

Set expectations early.

What are the rates and available capacity?

These are quoted after BITS reviews your market, service scope, delivery requirements and current availability. No rate, volume or outcome is guaranteed by this page.

How is the campaign approved?

Submit the buyer application. BITS reviews your business and requirements, then confirms the scope and commercial terms before any pilot. Regulated activities require appropriate buyer and provider credentials.

What about consent, scripts and data handling?

For lead and call campaigns, agree permitted sources, contact permissions, approved scripts, evidence and rejection rules before launch. For outsourcing, agree confidentiality, system access and data-handling responsibilities. Do not submit customer records in this initial brief.

Can my agency apply?

Yes. Use the agency application for a separate agency dashboard and permissions.